Privacy Policy
Who We Are
Simply Farms is operated by Callum Turnbull in the United Kingdom. Simply Farms provides farm business tools, downloadable spreadsheets, calculators, educational content and related services for farmers and farm managers.
If you have any questions about this Privacy Policy or how your personal information is used, you can contact Simply Farms at simplyfarmsuk@gmail.com.
Information We Collect
We may collect personal information that you provide directly to us, including your first name, last name, email address, farm or business type, general location and any information you submit through contact forms.
When you purchase a product, we may also receive information relating to your order and transaction. Payment details are processed through our payment providers and are not stored directly by Simply Farms.
We may also collect technical information about how visitors use the website, such as device, browser, pages visited and website interactions, through Wix and associated analytics and cookie technologies.
How We Use Your Information
We use personal information to provide Simply Farms products and services, respond to enquiries, process orders, deliver digital downloads, manage customer accounts and improve the website and our tools.
Where you have chosen to opt in, we may also use your email address to send Simply Farms updates, farming news, business tools, offers and occasional sponsored content.
We only use personal information where we have a lawful basis to do so, including where it is necessary to provide a requested service, comply with legal obligations, pursue legitimate business interests or where you have given consent.
Marketing Emails & Sponsored Content
You will only receive Simply Farms marketing emails where you have opted in or where we are otherwise permitted to contact you under applicable law.
Marketing emails may include farming news, Simply Farms tools, product updates, offers and occasional sponsored content from relevant agricultural businesses. Sponsored content will be sent by Simply Farms and we will not sell or provide your email address to advertisers for them to contact you directly unless you have separately and specifically agreed to this.
You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails or by contacting us directly.
Sharing Your Information
We may share personal information with trusted service providers where necessary to operate Simply Farms, including website hosting, payment processing, email delivery, analytics and other business-support services.
Simply Farms currently uses Wix to operate the website and online store, and Wix and its payment partners may process personal information in connection with website use, purchases and payments.
We do not sell personal information or provide customer email addresses to advertisers for their own direct marketing unless you have separately and specifically agreed to this.
How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing products and services, maintaining business and financial records, responding to enquiries and meeting legal or regulatory requirements.
Where you have consented to marketing, we may retain your contact details until you unsubscribe or ask us to remove them. We may retain limited records where necessary to demonstrate that an unsubscribe or consent withdrawal has been respected.
Your Data Protection Rights
Depending on the circumstances, you may have rights under UK data protection law including the right to access the personal information we hold about you, ask us to correct inaccurate information, request deletion of your information, restrict or object to certain uses of your information, and withdraw consent where processing is based on consent.
You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how your personal information has been handled.
Cookies & Analytics
The Simply Farms website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the site and support analytics and marketing activities.
Some cookies are necessary for the website to function, while others may be optional. Where required, you will be given a choice about non-essential cookies through the website’s cookie settings or consent banner.
Third-party services used by the website, including Wix and associated analytics or payment services, may also place or access cookies in accordance with their own privacy and cookie policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or the way we use personal information. The latest version will always be published on the Simply Farms website.
Contact & Complaints
If you have any questions about this Privacy Policy or how Simply Farms uses your personal information, please contact us at simplyfarmsuk@gmail.com.
If you remain unhappy with how your personal information has been handled, you have the right to raise a complaint with the Information Commissioner’s Office.